Privacy Policy for Systum360
1. Introduction
Systum360 (“we”, “our”, “us”) is committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.systum360.com/) or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect and process the following types of personal data:
a. Personal Information
- Full name
- Email address
- Phone number
- Company name
- Any information you provide via contact forms
b. Business Information
- Business requirements related to ERP, web, or mobile solutions
- Project details and system requirements
c. Technical Data
- IP address
- Browser type and version
- Device information
- Cookies and usage data
3. How We Use Your Information
We use your information for the following purposes:
- To respond to inquiries and provide support
- To deliver ERP implementation, customization, and development services
- To improve our website and services
- To communicate updates, proposals, or service-related information
- To comply with legal obligations
4. Sharing of Information
We do not sell your personal data.
We may share your information with:
- Internal team members for project execution
- Trusted third-party service providers (e.g., hosting, analytics tools)
- Legal authorities if required by law
All third parties are required to protect your data.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
However, no online transmission is 100% secure.
6. Data Retention
We retain your data only as long as necessary:
- To fulfill the purposes outlined in this policy
- To comply with legal and regulatory requirements
7. Cookies
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Improve performance
You can disable cookies through your browser settings.
8. Your Rights
Depending on applicable laws (including Malaysia PDPA), you may have the right to:
- Access your personal data
- Request correction of your data
- Withdraw consent
- Request deletion (where applicable)
To exercise these rights, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, you may contact us:
- Email: tech@systum360.com
- Phone: +60 11 5995 0954